The mmu2s tries to load the filament 2 times, after 2 failed attempt it stops the print and shows a load error, is there a way to change the load attempts from 2 to 3 or 4?
Hello Daniel, this would have to be adjusted in the firmware (meaning you cannot adjust it on your own). But it is an interesting suggestion, thank you for it!
Please go through this article, it contains a lot of information on how to troubleshoot this. https://help.prusa3d.com/article/bysrimn4jc-mmu-needs-user-attention
Just a suggestion, you need to add a more detailed guide about tuning filament settings in Slic3r PE, to the handbook. I printed the lizard and had to clear multiple unloading jams with the filament getting caught in the orange tube, even with using Prusament. One of your representatives told me the settings to change in the app. I had the impression that the MMU2S was just plug and play, but additional work needs to be done, even after assembly, especially with different branded filaments.
Hi Stephen, we have only tested the MMU2/S with certain filaments - we cannot guarantee it will work with every possible brand and filament type. Some fine tuning might be necessary on your end.