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johndoe
Just received my core one L but its serial number is longer than the phone app is willing to accept so I can’t register my printer with the app. Is this something that’s due to be fixed or is there a workaround? Thanks.
Jan Kratochvíl
Hello. The app should not want a serial number from your printer. Contact our support team for help.
W. H.
Ich habe ein Problem den Drucker coreone mit der Prusa App zu verbinden.
Mehrfach habe ich über NFC vom Handy eine Verbindung über die App zum Drucker herzustellen. Der Drucker ist aber nicht zu finden. Muss am Drucker noch irgendwas ausgelöst werden?
Giuliano - Official Prusa CS
Hallo. Bitte kontaktieren Sie den Support per E-Mail oder Live-Chat, um Hilfe zu erhalten.
Bob
cant use the prusa app on android just keeps looping to the web login then back to the app. absolutely useless all i want to do is tune my core one! not interested in online bullshit why do i need a login to service my own printer!

have cleared all caches and data, doesn't work.
frazzlesnap
I had my i3 mk3s+ connected just fine yesterday, but then today it would only show as Offline. The Buddy3D worked for awhile today, but then it vanished. I had to uninstall the Prusa app, because it wouldn't let me add my i3 mk3s+ again, or the camera. I was hoping I'd be able to add them back on reinstall. No luck. What happened? The i3 mk3s+ is connected fine through PrusaLink, and I've got it on screen, with the camera, in Prusa Connect at this very moment, but I can't add it in the Prusa app any longer. It isn't an option. Also, I don't have it listed in Prusa Connect, even though I'm using it through Prusa Connect. Everything was fine yesterday. Was there some kind of update or something?
Tara G
It no longer has MK3S as an option! What happened?? It’s a useless app for me now.
Jan Kratochvíl
Hello. The MK3S+ and older printers doesn't have a LAN or WiFi connection, plus I don't recall any option in the app for these printers. You can contact our support team and be more specific with your issue.