English
Login
 

19 comments

Log in  to post a comment
Terrain4Print
I had this problem for a long time after a nozzle change. I ordered a new thermistor wire. Still same problem. I ordered a new heating cartride wire. Still same problem. I talked with support for 4 hours. Finally got the suggestion to put back on the silicone sock (that I forgot after nozzle change). It solved it.
Even setting the printer setting that the silicone sock was OFF didn't help.
kenryan
I was having thermal runaway failures repeatably, at the same point near the start of the second layer.  Went through the troubleshooting above to no avail.  Eventualy I manually turned on the print fan from the settings menu, at a few different speeds, to see how it was behaving.  At lower speeds (~160 and below) the fan was audibly surging - speeding up and slowing down.  I replaced the print fan, and no more thermal runaway failures!
MN
Had 4 times thermal runaway problem at specific height of object. So watched the layer and it was fan kicking in caused the issue.
Somehow this check in firmware should be related to the fan kicking in, and if the same timing, there should be made some other adjustments first, like reducing the fan speed or reducing overall print speed etc. Otherwize it can be print object of 24 h of printing just ruined with no real issue ...
MN
It seems to be also slicer (2.6.1) problem, as I have set 80% fan speed for briges, however the reading was over 200 when problem occured.
Carl A
Just had exactly the same problem. Slicer 2.7.4. I had loaded slicer 2.8.0 bit has bugs so reloaded 2.7.4. After 1st layer my fan speed read 85, set it to 70. After a few minutes of steady 210c hot end temp I noticed the temp start to drop, layer 3. Looked at fan and it was 178. Reset it to 70 and temperature stabilized again. Layer 4 started and fan speed immediately jumped to 235. This is crazy.Now layer 5-1.0mm through 3.6mm no problem so far, all fill layers. More comments to follow.
Kim Andersen
I only get Thermal Abnormaly alerts when printing with my MMU. And ONLY at the purge tower when the holes inside the tower is about 5-7 mm deep. The cooling air comes back up and hitting the thermistor and cools the hotend more than expected.
 
It will be nice if Pursa in the slicer marked coordinates x1,y1 and x2,y2 where the purge tower is and in this area disables the warnings.
David B.

Hi! 
This might be due to the geometry of the wipe tower effectively diverting the air from the print fan onto the nozzle. 
Please, try re-doing the thermal model calibration - but this time with the nozzle sitting very close to the middle of the heatbed’s surface. This way, the algorithm can count in the factor of print fan cooling down the nozzle.

ThatBeatleGuy
 
I  I got the THERMAL RUNWAY error and a continuous loud beep I’m sure you are all familiar with. This was after I upgraded the firmware to 3.13. After talking to support, they suggested I downgrade. So I went back to the previous firmware. Everything looked ok. I tried to print again and it printed great.  
    Well, today the same thing happened. So I replaced the hot end thermistor with a prusa replacement. After I installed it, I turned on the printer and all I got was little white boxes on the lcd screen. And nothing else will start up. Here’s what I’ve tried so far:
-checked all the fuses with a multimeter (including the small ceramic one near the power jack). 
- plugged the printer into my computer to try and re-flash the firmware. It won’t connect.
- tried to turn it on, press the reset button and then hold down the selector knob per the instructions.
-inspected each cable and made sure everything was plugged in correctly. Even though the only cable I unplugged was for the old thermistor. 
- tried reversing the lcd cables even though they have never been been unplugged since I assembled this printer. (You never know!)
I’m fresh out of ideas. I have a feeling this board is fried. 
Shane

for assistance, it is best to contact support directly by either pressing the chat now button in the lower right hand corner or via email at [email protected]