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                  3. Nozzle does not have round section #17823 (XL) #28823 (MK3.5S) #23823 (MK3.5)
                   

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                  Nozzle does not have round section

                  #17823 (XL) #28823 (MK3.5S) #23823 (MK3.5)

                  Relevant for

                  XL family
                  MK3.5 family
                  Article is also available in following languages
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                  What happened?

                  This warning appears when the printer detects that the nozzle may not have a proper circular (round) cross-section. The printer shows the following message: "Nozzle doesn't seem to have round cross section. Make sure it is clean and perpendicular to the bed".

                  This check is part of the printer’s automatic first layer calibration routine. It can fail if the nozzle is dirty, damaged, clogged, or installed at a slight angle. A non-circular nozzle shape affects filament extrusion and first-layer adhesion.

                  Error name: Nozzle does not have round section

                  Error code: #17823 (XL) #28823 (MK3.5S) #23823 (MK3.5) 

                  How to fix it?

                  WARNING: operate with care, heated parts can cause severe burns. 

                  Inspect the nozzle for any filament residue or hardened material on the tip. Clean thoroughly using a brass brush. 

                      1. If you have a silicone sock on the hotend, remove it.
                      2. On the printer screen, go to Control -> Temperature and set the nozzle temperature to 250°C.
                      3. Wait at least 5 minutes. The remains of the filament must be warmed up slightly so that they can be removed more easily.
                      4. Restart the printer by pressing the Reset button. This ensures the printer is not actively heating, which reduces the risk of accidental short circuits during cleaning. 
                        Avoid contact of the brush with the hotend cables and cartridges, as this could cause a short circuit, even if the printer is not actively heating. 
                      5. Using the brass brush, carefully clean the heaterblock and the hotend from the filament residue. 
                      6. When the heaterblock and the hotend are perfectly clean, wait until the hot parts are cooled down to ambient temperature. It takes approximately 10 minutes. 
                  Original Prusa XLOriginal Prusa MK3.5/S

                  Check the nozzle position (XL)

                  Before proceeding further, make sure that the printer is FULLY COOLED DOWN AT ROOM TEMPERATURE, and OFF! 

                  On single-tool XL, after removing the x-carriage cover, hold the heater block (make sure that the nozzle is not heated!), and use the Torx TX8 key as shown in the picture to tighten the set screw. Do not use extra force while tightening, it may damage the hotend tube. The nozzle must be approximately at a 35°-40° angle to avoid damaging the hotend cables.

                  On multi-tool XL, identify the tool that has the nozzle to be checked, and park it. Hold the heater block (make sure that the nozzle is not heated!), and use the Torx TX8 key in the part shown in the picture to tighten the set screw. Do not use extra force while tightening, it may damage the hotend tube. The nozzle must be approximately at a 35°-40° angle to avoid damaging the hotend cables.

                  Check the nozzle position (MK3.5/S)

                  Look at the extruder from below and check the hotend position:

                  • Correct position: only the tip of the nozzle should be visible.
                  • Incorrect position: the heatsink is too low. The heaterblock is below the fan shroud.
                  • Repeat the assembly and make sure that the heatsink is seated in the top notch of the plastic part and both notches of the plastic part are filled.
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                  Topics

                  • Troubleshooting
                    • QR Error codes
                      • Emergency stop #31510 (CORE One) #35510 (CORE One L) #36510 (CORE One INDX) #26510 (MK4S) #13510 (MK4) #17510 (XL) #27510 (MK3.9S) #21510 (MK3.9) #28510 (MK3.5S) #23510 (MK3.5) #12510 (MINI)
                      • USB not connected #31602 (CORE One) #35602 (CORE One L) #36602 (CORE One INDX) #26602 (MK4S) #13602 (MK4) #27602 (MK3.9S) #21602 (MK3.9) #28602 (MK3.5S) #23602 (MK3.5) #17602 (XL) #12602 (MINI)
                      • Invalid FW size on USB #31603 (CORE One) #35603 (CORE One L) #36603 (CORE One INDX) #26603 (MK4S) #13603 (MK4) #27603 (MK3.9S) #21603 (MK3.9) #28603 (MK3.5S) #23603 (MK3.5) #17603 (XL) #12603 (MINI)
                      • No FW on USB #31604 (CORE One) #35604 (CORE One L) #36604 (CORE One INDX) #26604 (MK4S) #13604 (MK4) #27604 (MK3.9S) #21604 (MK3.9) #28604 (MK3.5S) #23604 (MK3.5) #17604 (XL) #12604 (MINI)
                      • Hash verification failed #31607 (CORE One) #35607 (CORE One L) #36607 (CORE One INDX) #26607 (MK4S) #13607 (MK4) #27607 (MK3.9S) #21607 (MK3.9) #28607 (MK3.5S) #23607 (MK3.5) #17607 (XL) #12607 (MINI)
                      • FW in internal flash corrupted #31608 (CORE One) #35608 (CORE One L) #36608 (CORE One INDX) #26608 (MK4S) #13608 (MK4) #27608 (MK3.9S) #21608 (MK3.9) #28608 (MK3.5S) #23608 (MK3.5) #17608 (XL) #12608 (MINI)
                      • Unsupported printer type #31610 (CORE One) #35610 (CORE One L) #36610 (CORE One INDX) #26610 (MK4S) #13610 (MK4) #27610 (MK3.9S) #21610 (MK3.9) #28610 (MK3.5S) #23610 (MK3.5)
                      • Unsupported printer version #31611 (CORE One) #35611 (CORE One L) #36611 (CORE One INDX) #26611 (MK4S) #13611 (MK4) #27611 (MK3.9S) #21611 (MK3.9) #28611 (MK3.5S) #23611 (MK3.5) #17611 (XL) #12611 (MINI)
                      • No FW in internal flash #31612 (CORE One) #35612 (CORE One L) #36612 (CORE One INDX) #26612 (MK4S)  #13612 (MK4) #27612 (MK3.9S) #21612 (MK3.9) #28612 (MK3.5S) #23612 (MK3.5) #20612
                      • Flash erase error #31605 (CORE One) #35605 (CORE One L) #36605 (CORE One INDX) #26605 (MK4S) #13605 (MK4) #27605 (MK3.9S) #21605 (MK3.9) #28605 (MK3.5S) #23605 (MK3.5) #17605 (XL) #12605 (MINI)
                      • USB Port overcurrent #31306 (CORE One) #35306 (CORE One L) #36306 (CORE One INDX) #26306 (MK4S) #13306 (MK4) #27306 (MK3.9S) #21306 (MK3.9) #28306 (MK3.5S) #23306 (MK3.5) #12306 (MINI/+)
                      • USB Device Overcurrent #31307 (CORE One) #35307 (CORE One L) #36307 (CORE One INDX) #26307 (MK4S) #13307 (MK4) #27307 (MK3.9S) #21307 (MK3.9) #28307 (MK3.5S) #23307 (MK3.5) #12307 (MINI/+)
                      • Heatbed Port Overcurrent #31309 (CORE One) #35309 (CORE One L) #26309 (MK4S) #13309 (MK4) #27309 (MK3.9S) #21309 (MK3.9) #28309 (MK3.5S) #23309 (MK3.5) #12309 (MINI) #36309 (INDX)
                      • MMU Overcurrent #31310 (CORE One) #35310 (CORE One L) #26310 (MK4S) #13310 (MK4) #27310 (MK3.9S) #21310 (MK3.9) #28310 (MK3.5S) #23310 (MK3.5)
                      • Out of Memory #31507 (CORE One) #35507 (CORE One L) #26507 (MK4S) #13507 (MK4) #27507 (MK3.9S) #21507 (MK3.9) #28507 (MK3.5S) #23507 (MK3.5) #31507 (CORE One)
                      • PNG Buffer Full #31508 (CORE One) #35508 (CORE One L) #17508 (XL) #26508 (MK4S) #13508 (MK4) #27508 (MK3.9S) #21508 (MK3.9) #28508 (MK3.5S) #23508 (MK3.5) #12508 (MINI)
                      • I2C Send failed #31311 (CORE One) #35311 (CORE One L) #36311 (CORE One INDX) #26311 (MK4S) #13311 (MK4) #27311 (MK3.9S) #21311 (MK3.9) #28311 (MK3.5S) #23311 (MK3.5) #12311 (MINI/+)
                      • I2C Send busy #31312 (CORE One) #35312 (CORE One L) #36312 (CORE One INDX) #26312 (MK4S) #13312 (MK4) #27312 (MK3.9S) #21312 (MK3.9) #28312 (MK3.5S) #23312 (MK3.5) #12312 (MINI/+)
                      • I2C Send Timeout #31313 (CORE One) #35313 (CORE One L) #36313 (CORE One INDX) #26313 (MK4S) #13313 (MK4) #27313 (MK3.9S) #21313 (MK3.9) #28313 (MK3.5S) #23313 (MK3.5) #13313 (MINI/+)
                      • I2C Send Undefined #31314 (CORE One) #35314 (CORE One L) #36314 (CORE One INDX) #26314 (MK4S) #13314 (MK4) #27314 (MK3.9S) #21314 (MK3.9) #28314 (MK3.5S) #23314 (MK3.5) #12314 (MINI/+)
                      • I2C Receive Failed #31315 (CORE One) #35315 (CORE One L) #36315 (CORE One INDX) #26315 (MK4S) #13315 (MK4) #27315 (MK3.9S) #21315 (MK3.9) #28315 (MK3.5S) #23315 (MK3.5) #12315 (MINI/+)
                      • EEPROM I2C Receive Busy #31316 (CORE One) #35316 (CORE One L) #36316 (CORE One INDX) #26316 (MK4S) #13316 (MK4) #27316 (MK3.9S) #21316 (MK3.9) #28316 (MK3.5S) #23316 (MK3.5) #12316 (MINI/+)
                      • I2C Receive Timeout #31317 (CORE One) #35317 (CORE One L) #36317 (CORE One INDX) #26317 (MK4S) #13317 (MK4) #27317 (MK3.9S) #21317 (MK3.9) #28317 (MK3.5S) #23317 (MK3.5) #12317 (MINI/+)
                      • I2C Receive undefined #31318 (CORE One) #35318 (CORE One L) #36318 (CORE One INDX) #26318 (MK4S) #13318 (MK4) #27318 (MK3.9S) #21318 (MK3.9) #28318 (MK3.5S) #23318 (MK3.5) #12318 (MINI/+)
                      • LED Memory Error #31529 (CORE One) #35529 (CORE One L) #36529 (CORE One INDX) #26529 (MK4S) #13529 (MK4) #27529 (MK3.9S) #21529 (MK3.9) #28529 (MK3.5S) #23529 (MK3.5)
                      • Homing error X #26304 (MK4S) #13304 (MK4) #27304 (MK3.9S) #21304 (MK3.9) #28304 (MK3.5S) #23304 (MK3.5)
                      • Power Panic #36321 (INDX) #31321 (CORE One) #35321 (CORE One L) #26321 (MK4S) #13321 (MK4) #27321 (MK3.9S) #21321 (MK3.9) #28321 (MK3.5S) #23321 (MK3.5) 
                      • MCU Maxtemp Error #31213 (CORE One) #35213 (CORE One L) #26213 (MK4S) #13213 (MK4) #27213 (MK3.9S) #21213 (MK3.9) #17213 (XL) #12213 (MINI/+)
                      • Firmware Update Required #31701 (CORE One) #35701 (CORE One L) #36701 (CORE One INDX) #26701 (MK4S) #13701 (MK4) #27701 (MK3.9S) #21701 (MK3.9) #28701 (MK3.5S) #23701 (MK3.5)
                      • Hotend preheat error #28202 (MK3.5S) #23202 (MK3.5)
                      • Hotend thermal runaway #28204 (MK3.5S) #23204 (MK3.5)
                      • Hotend mintemp error #28208 (MK3.5S) #23208 (MK3.5)
                      • Hotend temp not matching #28210 (MK3.5S) #23210 (MK3.5)
                      • Connect Registration Failed #31401 (CORE One) #35401 (CORE One L) #36401 (CORE One INDX) #17401 (XL) #26401 (MK4S) #13401 (MK4) #27401 (MK3.9S) #21401 (MK3.9) #28401 (MK3.5S) #23401 (MK3.5) #12401 (MINI)
                      • Heatbed temp not matching #31209 (CORE One) #35209 (CORE One L) #26209 (MK4S) #13209 (MK4) #27209 (MK3.9S) #21209 (MK3.9) #28209 (MK3.5S) #23209 (MK3.5)
                      • Unknown error #31601 (CORE One) #35601 (CORE One L) #36601 (CORE One INDX) #26601 (MK4S) #13601 (MK4) #27601 (MK3.9S) #21601 (MK3.9) #28601 (MK3.5S) #23601 (MK3.5) #17601 (XL) #12601 (MINI)
                      • Extruder not detected #31615 (CORE One) #35615 (CORE One L) #36615 (CORE One INDX) #26615 (MK4S) #13615 (MK4) #27615 (MK3.9S) #21615 (MK3.9) #28615 (MK3.5S) #23615 (MK3.5)
                      • Firmware x printer mismatch #31609 (CORE One) #35609 (CORE One L) #36609 (CORE One INDX) #17609 (XL) #26609 (MK4S) #13609 (MK4) #27609 (MK3.9S) #21609 (MK3.9) #28609 (MK3.5S) #23609 (MK3.5) #12609 (MINI)
                      • Nozzle Timeout #31819 (CORE One) #35819 (CORE One L) #36819 (CORE One INDX) #26819 (MK4S) #13819 (MK4) #27819 (MK3.9S) #21819 (MK3.9) #28819 (MK3.5S) #23819 (MK3.5) #17819 (XL) #12819 (MINI)
                      • Filament sensor stuck #31113 (CORE One) #35113 (CORE One L) #36113 (CORE One INDX) #17113 (XL) #26113 (MK4S) #13113 (MK4) #27113 (MK3.9S) #21113 (MK3.9) #28113 (MK3.5S) #23113 (MK3.5) #12113 (MINI/+)
                      • Filament Sensors Disabled #31115 (CORE One) #35115 (CORE One L) #36102 (CORE One INDX) #17115 (XL) #26115 (MK4S) #13115 (MK4) #27115 (MK3.9S) #21115 (MK3.9) #28115 (MK3.5S) #23115 (MK3.5) #12115 (MINI/+)
                      • Accelerometer communication failed #31323 (CORE One) #35323 (CORE One L) #26323 (MK4S) #13323 (MK4) #27323 (MK3.9S) #21323 (MK3.9) #28323 (MK3.5S) #23323 (MK3.5)
                      • MCU in Buddy is overheated #31825 (CORE One) #35825 (CORE One L) #26825 (MK4S) #27825 (MK3.9S) #28825 (MK3.5S) #13825 (MK4) #21825 (MK3.9) #23825 (MK3.5) #17825 (XL) #12825 (MINI)
                      • The heatbed cooled down during the power outage #31808 (CORE One) #35808 (CORE One L) #26808 (MK4S) #27808 (MK3.9S) #28808 (MK3.5S) #13808 (MK4) #21808 (MK3.9) #23808 (MK3.5) #17808 (XL) 
                      • The G-code isn't fully compatible #31803 (CORE One) #26803 (MK4S) #27803 (MK3.9S) #28803 (MK3.5S) #13803 (MK4) #21803 (MK3.9) #23803 (MK3.5) #17803 (XL) #12803 (MINI)
                      • Print preview wrong filament #31805 (CORE One/+) #35805 (CORE One L) #36805 (CORE One INDX) #26805 (MK4S) #27805 (MK3.9S) #28805 (MK3.5S) #13805 (MK4) #21805 (MK3.9) #23805 (MK3.5) #17805 (XL) #12805 (MINI)
                      • Filament not detected #31804 (CORE One) #35804 (CORE One L) #26804 (MK4S) #27804 (MK3.9S) #28804 (MK3.5S) #13804 (MK4) #21804 (MK3.9) #23804 (MK3.5) #17804 (XL) #12804 (MINI)
                      • Print preview unfinished selftest #31801 (CORE One) #35801 (CORE One L) #26801 (MK4S) #27801 (MK3.9S) #28801 (MK3.5S) #13801 (MK4) #21801 (MK3.9) #23801 (MK3.5) #17801 (XL) #12801 (MINI)
                      • Print fan error #31816 (CORE One) #26816 (MK4S) #27816 (MK3.9S) #13816 (MK4) #21816 (MK3.9) #17816 (XL)
                      • Print preview MMU filament inserted #31806 (CORE One) #26806 (MK4S) #13806 (MK4) #27806 (MK3.9S) #21806 (MK3.9) #28806 (MK3.5S) #23806 (MK3.5)
                      • Crash recovery axis long #31809 (CORE One) #35809 (CORE One L) #26809 (MK4S) #13809 (MK4) #27809 (MK3.9S) #21809 (MK3.9) #28809 (MK3.5S) #23809 (MK3.5) #17809 (XL) #12809 (MINI)
                      • Crash recovery repeated crash #31811 (CORE One) #35811 (CORE One L) #26811 (MK4S) #13811 (MK4) #27811 (MK3.9S) #21811 (MK3.9) #28811 (MK3.5S) #23811 (MK3.5) #17811 (XL) #12811 (MINI)
                      • Crash recovery axis short #31810 (CORE One) #35810 (CORE One L) #26810 (MK4S) #13810 (MK4) #27810 (MK3.9S) #21810 (MK3.9) #28810 (MK3.5S) #23810 (MK3.5) #17810 (XL) #12810 (MINI)
                      • Crash recovery home fail #31812 (CORE One) #35812 (CORE One L) #26812 (MK4S) #13812 (MK4) #27812 (MK3.9S) #21812 (MK3.9) #28812 (MK3.5S) #23812 (MK3.5) #17812 (XL) #12812 (MINI)
                      • Hotend fan error #31828 (CORE One) #35828 (CORE One L) #26828 (MK4S) #27828 (MK3.9S) #13828 (MK4) #21828 (MK3.9) #17828 (XL)
                      • New firmware available #31802 (CORE One) #35802 (CORE One L) #26802 (MK4S) #13802 (MK4) #27802 (MK3.9S) #21802 (MK3.9) #28802 (MK3.5S) #23802 (MK3.5) #17802 (XL) #12802 (MINI)
                      • USB flash disk error #31821 (CORE One) #35821 (CORE One L) #26821 (MK4S) #13821 (MK4) #27821 (MK3.9S) #21821 (MK3.9) #28821 (MK3.5S) #23821 (MK3.5) #17821 (XL) #12821 (MINI)
                      • MCU in Modular Bed is overheated #17827 (XL)
                      • Hotend temp discrepancy #31818 (CORE One) #17818 (XL) #26818 (MK4S) #13818 (MK4) #27818 (MK3.9S) #21818 (MK3.9) #28818 (MK3.5S) #23818 (MK3.5) #12818 (MINI)
                      • Steppers timeout #31820 (CORE One) #35820 (CORE One L) #17820 (XL) #26820 (MK4S) #13820 (MK4) #27820 (MK3.9S) #21820 (MK3.9) #28820 (MK3.5S) #23820 (MK3.5) #12820 (MINI)
                      • Heatbreak thermistor fail #31822 (CORE One) #35822 (CORE One L) #17822 (XL) #26822 (MK4S) #13822 (MK4) #27822 (MK3.9S) #21822 (MK3.9)
                      • Print preview tools mapping #31814 (CORE One) #36814 (CORE One INDX) #17814 (XL) #26814 (MK4S) #13814 (MK4) #27814 (MK3.9S) #21814 (MK3.9) #28814 (MK3.5S) #23814 (MK3.5)
                      • Quick pause #31835 (CORE One) #35835 (CORE One L) #36835 (CORE One INDX) #17835 (XL) #26835 (MK4S) #13835 (MK4) #27835 (MK3.9S) #21835 (MK3.9) #28835 (MK3.5S) #23835 (MK3.5) #12835 (MINI)
                      • Not downloaded #31824 (CORE One) #35824 (CORE One L) #17824 (XL) #26824 (MK4S) #13824 (MK4) #27824 (MK3.9S) #21824 (MK3.9) #28824 (MK3.5S) #23824 (MK3.5) #12824 (MINI)
                      • Filament runout #31829 (CORE One) #35829 (CORE One L) #17829 (XL) #26829 (MK4S) #13829 (MK4) #27829 (MK3.9S) #21829 (MK3.9) #28829 (MK3.5S) #23829 (MK3.5) #12829 (MINI)
                      • MMU load unload error #31815 (CORE One) #26815 (MK4S) #13815 (MK4) #27815 (MK3.9S) #21815 (MK3.9) #28815 (MK3.5S) #23815 (MK3.5)
                      • Probing failed #31833 (CORE One) #35833 (CORE One L) #36833 (CORE One INDX) #17833 (XL) #26833 (MK4S) #13833 (MK4) #27833 (MK3.9S) #21833 (MK3.9) #28833 (MK3.5S) #23833 (MK3.5) #12833 (MINI)
                      • Nozzle does not have round section #17823 (XL) #28823 (MK3.5S) #23823 (MK3.5)
                      • MCU in Dwarf is overheated #17826 (XL)
                      • Loading timeout #31836 (CORE One) #35836 (CORE One L) #17836 (XL) #26836 (MK4S) #13836 (MK4) #27836 (MK3.9S) #21836 (MK3.9) #28836 (MK3.5S) #23836 (MK3.5) #12836 (MINI)
                      • Selftest not passed #31537 (CORE One) #35537 (CORE One L) #36537 (CORE One INDX) #17537 (XL) #26537 (MK4S) #13537 (MK4) #27537 (MK3.9S) #21537 (MK3.9) #28537 (MK3.5S) #23537 (MK3.5) #12537 (MINI)
                      • G-code cropped #31535 (CORE One) #35535 (CORE One L) #36535 (CORE One INDX) #17535 (XL) #26535 (MK4S) #13535 (MK4) #27535 (MK3.9S) #21535 (MK3.9) #28535 (MK3.5S) #23535 (MK3.5) #12535 (MINI)
                      • G-code corruption #31534 (CORE One) #35534 (CORE One L) #36534 (CORE One INDX) #17534 (XL) #26534 (MK4S) #13534 (MK4) #27534 (MK3.9S) #21534 (MK3.9) #28534 (MK3.5S) #23534 (MK3.5) #12534 (MINI)
                      • G-code metrics config change #31403 (CORE One) #35403 (CORE One L) #36403 (CORE One INDX) #17403 (XL) #26403 (MK4S) #13403 (MK4) #27403 (MK3.9S) #21403 (MK3.9) #28403 (MK3.5S) #23403 (MK3.5) #12403 (MINI)
                      • Display problem detected #36324 (INDX) #31324 (CORE One) #35324 (CORE One L) #17324 (XL) #26324 (MK4S) #13324 (MK4) #27324 (MK3.9S) #21324 (MK3.9) #28324 (MK3.5S) #23324 (MK3.5)
                      • Loading obstruction #31119 (CORE One) #35119 (CORE One L) #17119 (XL)
                      • Homing calibration needed #31118 (CORE One) #35118 (CORE One L) #36118 (CORE One INDX)#17118 (XL)
                      • Calibrate homing from menu #31120 (CORE One) #35120 (CORE One L) #36120 (CORE One INDX) #17120 (XL)
                      • Enclosure filter expiration warning #31831 (CORE One) #35831 (CORE One L) #36831 (CORE One INDX) #17831 (XL)
                      • Enclosure filter expiration #31832 (CORE One) #35832 (CORE One L) #36832 (CORE One INDX) #17832 (XL)
                      • File error #31807 (CORE One/+) #35807 (CORE One L) #17807 (XL) #26807 (MK4S) #13807 (MK4) #27807 (MK3.9S) #21807 (MK3.9) #28807 (MK3.5S) #23807 (MK3.5) #12807 (MINI/+)
                      • Enclosure fan error #17830 (XL)
                      • Thermal runaway #17203 (XL)
                      • Chamber temperature is critical #36261 (INDX) #31261 (CORE One L) #35261 (CORE One) #17261 (XL)
                      • Maintenance failure warning #28116 (MK3.5S) #23116 (MK3.5)
                    • Diagnostics
                    • Print Quality Troubleshooting
                    • Printer troubleshooting
                    • Print Error Messages