PNG Buffer Full #17508 (XL)

This article is also available in following languages: 

What happened?

The Original Prusa XL electronic boards have memory, including a dedicated dynamic memory for processing the PNG files, to show an image preview of a model on the printer display. In rare cases, this memory can be fully consumed, with the printer unable to perform any further action: when this happens, the printer will show the message: "Allocation of dynamic buffer for PNG failed - out of memory."

Error name: PNG Buffer Full

Error code: #17508

How to fix it?

Restarting the printer is expected to resolve the error, and this is not expected to occur again. In case a restart does not resolve it, please contact our customer support, we will take it from here.