Loadcell Bad Configuration #17527 (XL)

What happened?

The Original Prusa XL is equipped with a loadcell, to detect that the nozzle is close enough to the steel sheet for printing, and to avoid damage that would be caused by the nozzle digging into the steel sheet.

In case the printer detects an incorrect loadcell configuration, but not related to the loadcell tare, or to the loadcell calbiration, the printer wil show the message: "The loadcell configuration is incorrect."

Error name: Loadcell Bad Configuration

Error code: #17527

How to fix it?

A visual inspection

Before you start, make sure:

the filament is unloaded from the extruder
the printer is turned OFF and unplugged from electricity
the hotend and the heatbed are cooled down to ambient temperature

Since we will handle tools and work with the extruder high above the heatbed, it is necessary to protect it.

Place an empty Prusament cardboard box approximately to the front center part of the heated. Move the X-axis all the way to the front side of the printer, and move the extruder approximately to the center of the X-axis.

Open the dwarf-cover-door to access the Dwarf board. The loadcell connector is on the bottom left, check it for any loose cable, disconnected cable, or visible damage.

Re-calibrate the loadcell

Do not manipulate or touch the printer unless the instructions on the printer screen prompt you to do so.

Navigate to LCD Menu - Control - Calibration and test - Loadcell test to restart the loadcell calibration.

During the test, you will be asked to tap the nozzle at a specific time, and a progress bar on top of the screen will be filled. If the progress bar is not filled or the printer shows any errors, please contact our customer support.

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